Frequently Asked Questions
Is your gold hallmarked?
Yes. Gungun Gold offers hallmarked gold jewelry across a range of karats and purity options, with the applicable purity and certification details confirmed for each piece or order.
Can I buy directly from the website?
No. This website is a catalogue and enquiry experience. Please call or WhatsApp to confirm final price, making charge, availability and order details.
Do you make custom jewelry?
Yes. Upload a reference through the Bespoke page or share it through WhatsApp. Our team will discuss purity, weight, budget and timing.
Why can the final price differ?
Gold rate, exact weight, making charge, stones and customization can affect final pricing. Always reconfirm before placing an order.
Can I have my jewelry delivered?
At this time, Gungun Gold does not provide delivery for gold jewelry. Due to the high value and delicate nature of our pieces, we arrange collection directly from our studio, allowing each order to be carefully verified and handed over securely to the customer.
What are your studio hours?
Open Daily: 10:00 AM – 10:30 PM