Return & Exchange Policy

Return & exchange guidance

Final eligibility for exchange, buyback, resizing or return is confirmed by Gungun Gold based on product condition, hallmark, invoice and current BAJUS-compliant policy. Custom-made, altered or personalized pieces may be subject to separate terms. Please call or WhatsApp before returning any item.

For the latest applicable terms, call 01335-147390 or contact us on WhatsApp before confirming an order.